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Nielsen Norman Group

AI as a UX Assistant

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  • The study surveyed 841 UX professionals to understand how they use generative AI in their work.
  • 92% of respondents claimed to have used at least one generative AI tool.
  • Among those who used generative AI for work, 63% used these tools several times per week or daily.
  • The most common use of generative AI among UX professionals is text-content generation and editing.