Designing a New Outlook Experience

• Outlook needs to evolve while honoring its legacy and maintaining familiarity for its millions of users.
• Microsoft Design's philosophy is one of designing in the open and gathering customer feedback.
• Customers want change, but they also want to maintain efficiency and familiarity.
• The goal is to continue providing an exceptional Outlook experience while advancing it into the future.
• Outlook should be customizable to reflect the diversity and complexity of its users.
• The future of Outlook for Windows includes leveraging web technologies for rich and immersive experiences and faster response to customer feedback.
• Microsoft is committed to simplifying customers' lives with thoughtful improvements to email.

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