Leader Spotlight: A win-win approach to product management with Cody Smith

Cody Smith, a product manager, shares his win-win approach to product management, which centers on finding a balance between creating value for the business and meeting customer needs. He emphasizes the importance of providing an elegant and intuitive customer experience on mobile platforms. Smith believes in setting up his team for success by providing them with the right tools, environment, and work-life balance. He stresses the necessity of building trust with team members so they feel comfortable discussing any challenges or issues. Smith also highlights the importance of measuring progress and ensuring that sales teams are equipped with the right information to engage with customers effectively. Ultimately, Smith believes in building value for customers and ensuring that they trust and rely on the product being provided. He acknowledges that achieving this balance between business goals and customer needs requires a flexible and adaptable approach, specific to the company's stage and circumstances.