Atlassian Developer Blog

Top knowledge management tools to know

thumbnail

Top Knowledge Management Tools

What are knowledge management tools?

A knowledge management tool is a software platform that enables companies to build, manage, and optimize a library of information and data that facilitates team collaboration, onboarding, innovation, learning, and more.

Key Features of Effective Knowledge Management Tools

  • Collaboration tools
  • Document editing and organization capabilities
  • AI-powered content surfacing
  • Reusable content blocks and smart document fields

Benefits of Using Knowledge Management Tools

  • Improved business productivity
  • Reduced time spent searching for information
  • Access to documented best practices and solutions

Top Knowledge Management Tools in the Market

  1. Confluence: Best overall knowledge management tool

    • Combines a knowledge base, document management system, and project management tool
    • Integrates seamlessly with Jira for development efficiency and delivery time improvement
  2. Jira: Ideal for Agile project management with knowledge-sharing features

    • Offers federated knowledge base in Jira Service Management for IT staff empowerment and self-service
  3. (continue with other tools in a similar format)