What is an edge case? Meaning, examples in software development

What is an edge case?
An edge case refers to a rare and unexpected use case or user scenario that falls outside the normal or expected usage of a product. These scenarios are often overlooked during the initial stages of product development and can pose challenges for product managers and developers.
Why are edge cases crucial?
Acknowledging, identifying, and prioritizing edge cases is crucial because they can lead to unexpected issues and challenges in a product's user experience. By identifying edge cases early on, product managers can ensure a smoother user experience, prevent bugs or errors, and improve overall product quality and performance.
Causes of edge cases
Edge cases can occur due to unpredictable user behavior, diverse user environments, incomplete requirements, product complexity, and data variability. These factors contribute to scenarios that were not initially anticipated during the product development phase and can result in unique user experiences that need to be addressed.
Examples of edge cases
Some hypothetical examples of edge cases include a finance app inaccurately handling rounding errors when converting currencies, a messaging app crashing when a user sends a message with a seldom-used or complex emoji, and a mobile game depleting a device's battery significantly when played in battery saver mode.
Practical steps to identify edge cases
To identify edge cases before they lead to unexpected issues in a product, product managers can take practical steps such as thorough requirements gathering, well-prepared product requirements documents (PRDs), scenario-based testing, iterative development, and beta testing with diverse users. These steps help ensure that potential edge cases are identified and addressed during the development process.